Archive for September 8th, 2008

09 Sep 2008


Customer service… and vodafone. Something fundamentally missing here. Vodafone’s website is slow – 50% of the time you can’t even login. 15-20 simple page clicks. Ringing customer service – you get a IVR system that is intensely frustrating. It can’t handle simple things like “Your website sucks” (it asks if you want to inquire about […]


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